TERMS OF SERVICE/TERMS OF SALE

This agreement governs your use of our site (www.alexkava.com) and/or purchase of products from our website. By using our site and/or purchasing products from us, you agree to the following terms of service. If you do not agree to be bound by these terms, please do not use our Site. Since we may revise these terms at any time, we recommend that you visit these pages periodically to review the terms of service and sale.

Product Availability and Pricing:
All products offered on this website are subject to actual availability, even if the website states that a product is in-stock. Data, including prices, may be inaccurately displayed on our website due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice.

Information & Content You Submit to Us
By using this Site, you agree that any information (except for purchase information as applicable), materials, suggestions, ideas or comments you send to us are not confidential. By submitting any solicited or unsolicited information using our Site, you grant to Alex Kava Enterprises an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever, to the extent permitted by law. For information regarding our information privacy policy please click

[HERE- LINK TO PRIVACY POLICY]

Proprietary Rights
Unless otherwise noted, all written and/or other materials that are part of our Site, including information, images, illustrations, designs, icons, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively “Content”), are protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part. Trademarks, logos and other trademarks on our Site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission, and, as such, may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

Your Use of Our Site
Our Site and the Content are intended solely for your personal, non-commercial use. You may download or copy the Content and/or other downloadable materials displayed on the Site for your personal use only; provided that you also retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media. It is strictly prohibited to modify, transmit, distribute, reuse, repost, or use the Content for public or commercial purposes without written permission from an authorized representative of Tess Gerritsen, Inc. You agree that if Alex Kava Enterprises, in our sole and unfettered discretion, requests in writing that you remove any link or links to our Site, you will promptly do so. You agree that we may, in our sole discretion, and at any time, terminate your access to and use of our Site, or any part thereof, with or without notice.

NO WARRANTIES; LIMITATION OF LIABILITY
Alex Kava Enterprises, its owners, partners, affiliates, subsidiaries and SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.IN NO EVENT SHALL ALEX KAVA ENTERPRISES. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE OR PROFITS ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS WEB SITE, OR THE USE OR PERFORMANCE OF ANY PRODUCTS PURCHASED.

Contact   For further information or questions regarding the above, please email us at: store@alexkava.com

By using www.AlexKava.com (“Website”) and/or placing your online order, you consent to the collection and use of your information by Alex Kava, Enterprises, its owners, affiliates, successors and assigns as described in this policy. We reserve the right to change how we handle the information we collect through the Website at any time and will update this Privacy Policy to reflect any changes in how we collect and handle information. Such changes will take effect immediately once posted to the Website.

Information We Collect.
We collect contact information such as name, mailing address, email address, phone number, and may collect company information such as company name and Web site URL. This information may be used for the following general purposes: to fulfill your requests for products, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients. We may also use the information you provide to follow up with you, or to contact you about offers or products which you may find interesting.

Security.
Protecting your privacy and your information is important to us. We take steps consistent with commercially reasonable industry standards to secure any personal information collected from you from loss, misuse, unauthorized access and destruction while under our control. Please note that despite our efforts to protect information provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accident or by the unauthorized acts of others. Our employees who have access to information collected on our Site are aware of our privacy policy. Your information is only accessible to those employees who need it in order to perform their jobs.

Email Communications: You may elect not to receive emails from us. If you do not opt out of our email program, we will use your email address to send you emails which may interest you. Emails will likely contain information regarding our products or offerings. To unsubscribe from these emails, notify us at store@alexkava.com and we will remove you from our email program within a reasonable time.

Information Sharing: We do not rent, sell, or share your personal information with other people or entities except to provide products you have requested, when we have your permission, or under the following circumstances: we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; we may share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

How to Access and Update User Information.
You may request to access and update your personally identifiable information by contacting us at store@alexkava.com with your specific request. We will attempt to provide you with reasonable access to any personally identifiable information you have provided to us within 30 days at no cost. If access cannot be provided within that timeframe, we will provide you with a date by which the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied

Cookies.
We may set and access cookies on your computer. Advertisers or other companies do not have access to our cookies. We may use web beacons to access our cookies inside and outside our Site and in connection with our products and services.

Exchange/Return Policy:

Merchandise purchased at www.AlexKava.com may only be exchanged within 30 days of purchase and only if accompanied by the original receipt and in original condition and in original packaging. Exchanges must be properly packed and sent (at purchaser’s cost) to:
Alex Kava Enterprises
18149 Trailridge Rd.
Omaha, NE 68135

Purchaser is responsible for inspecting merchandise upon delivery. Any damage which purchaser believes occurred as a result of shipping must be reported to us within three (3) business days of acceptance of delivery so that we may make a claim to the carrier. We will replace damaged or defective merchandise (within thirty (30) calendar days of your order). However, if the merchandise is unavailable we may solely determine to provide a refund.

Prior to returning merchandise to us, purchaser must state their intent by contacting store@alexkava.com. We reserve the right to reject a return if the merchandise is not in the original condition and packaging. Returned merchandise that is lost, damaged or misplaced while in transit is purchaser’s responsibility. Purchaser is advised to acquire a tracking number for the return and to purchase sufficient insurance for the returned merchandise. Please make sure to include your name, address, telephone number, original order number and e-mail address with returned merchandise.

For exchange/return issues other than as described above, or if you have other questions regarding this policy, please contact us at: store@alexkava.com.

Sales Tax Information:

We do not collect sales or use taxes for purchases shipped to every state or country we ship products to. For states or countries imposing sales or use taxes, your purchase is subject to such tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities. It is the purchaser’s responsibility to report any and all sales or use tax except as described below.

At this time we are required to collect sales tax for items delivered within the US States of Maine and Texas. These amounts will be added to applicable orders at check-out and are subject to change in accordance with state and local laws.

If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include item-level shipping and handling charges, item-level discounts, gift-wrap charges, and an allocation of order-level shipping and handling charges and order-level discounts.

The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped. Therefore, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to another address within the state.

Note that many factors can change between the time you place an order and the time of credit card charge authorization, which could affect the calculation of sales taxes. The amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.